The Rushing Hour

Returns Center

We accept returns/exchange of unworn, unwashed, and undamaged items within 15 days of delivery. Once approved you will be provided with return address to send your item/s back. Please include original invoice so we can identify your order. Before returning please ensure you’ve read and understood our returns policy, if any item/s are returned that don’t meet our policy will be returned back to the customer and charged a returned shipping fee. The Rushing Hour is not liable for the loss of garments being returned. We encourage you to return your item/s via registered or traceable postal services and taking note of your tracking number. Returned items must be sent by a prepaid method of shipping. Before returning please ensure you’ve read and understood our returns policy. Please note, all exchanges processes on our Australian site include complimentary shipping when being sent back to you! Exchange requests are subject to item/s availability. Store-credit notes are valid for 6 month

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